Privacy Policy

Last Updated: January 11, 2026

PT Satria Teknologi Studio ("we," "our," or "us") operates the Sigap service. This Privacy Policy explains how we collect, use, disclosure, and safeguard your information when you use our WhatsApp automation service.

1. Information We Collect

We collect information that you provide directly to us when you register for our service, including:

• Business name and contact details
• WhatsApp Business phone number
• Customer conversation logs (processed for automation purposes)
• Business documentation/knowledge base content

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Process WhatsApp messages and generate AI responses
• Improve our AI models (only specific to your business context)
• Send you updates, security alerts, and support messages

3. Data Sharing and Third Parties

We do not sell your personal data. We share information only with:

• Meta Platforms, Inc. (WhatsApp): As our core infrastructure provider for messaging.
• Service Providers: Cloud hosting and AI processing providers bound by confidentiality agreements.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, please note that no method of transmission over the Internet is 100% secure.

5. Contact Us

If you have questions about this Privacy Policy, please contact us at:

PT Satria Teknologi Studio
Email: developer@sigap.biz.id